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AskAway Policy Page

TRU Library AskAway Policy Page

Library Homepage  https://www.tru.ca/library.html
Mobile site coming soon!
General Information
Library Branches

https://www.tru.ca/library/about_us.html

House of Learning
Law Library (Law Collections... fob access to Law students/faculty only)
Williams Lake Campus Library (serves the Williams Lake campus)

Library Hours  https://www.tru.ca/library/hours.html
Library Policies

Computer use, Food & Drink, Noise, Collections, Noise: https://www.tru.ca/library/about_us/policies.html

Library Floor Plans

House of Learning Library : http://www.tru.ca/__shared/assets/House_of_Learning_Library30076.pdf

 

Update coming soon!

Group Study Rooms

https://www.tru.ca/library/book-a-study-room.html

Circulation/ Checkout/ Loans Phone Numbers https://www.tru.ca/library/about_us.html
Reference Desk Phone Numbers https://www.tru.ca/library/about_us.html
Text service n/a
Email Address for Reference Questions

Use LibAnswer link (ask the library) on the home page

Resources and Services  
Catalogue

"Discover" tab on our homepage: https://www.tru.ca/library.html

 

* Truncation symbol: $ (a dollar symbol, not an asterisk)

Library Search EDS (which we call "Discover") is our default search on our homepage. https://www.tru.ca/library.html
Indexes & Databases

"Databases" tab on our homepage gives a listing of all of our databases & indexes.  https://www.tru.ca/library.html

Google Scholar (going through our proxy): https://ezproxy.tru.ca/login?url=https://scholar.google.ca

Database/eResource Authentication

Logins are case sensitive. 

Username: T0001xxx5 - capital T, followed by 8 digits usually with 2 or 3 leading zeros

PIN: Your network password (case-sensitive)

Proxy information: https://www.tru.ca/library/services/proxy.html

If that doesn't work, see help from IT Services: https://www.tru.ca/its/students/passwords.html

TRU Digital Collections TRUSpace - TRU's Institutional Repository https://tru.arcabc.ca
Subject Guides All guides: https://libguides.tru.ca/
Citation Guides

APA Style: The adoption of the new edition (7th) depends on the department and/or instructor. Students should confirm with their instructor(s) whether they are to use the 6th or 7th edition in the completion of their assignments.

Local Citation Guides: https://libguides.tru.ca/sb.php?subject_id=3534

Citation formatting help

Liaison Librarians : https://www.tru.ca/library/about_us/liaisons.html

Writing Centre: https://www.tru.ca/current/academic-supports/writingcentre.html

Instruction

Workshops, instructional classes  https://tru.libcal.com/calendar/events/?cid=1914&t=d&d=0000-00-00&cal=1914,1915,1911

On campus faculty information: https://www.tru.ca/library/services/faculty/libraryinstruction.html  or contact your Liaison Librarian: https://www.tru.ca/library/about_us/liaisons.html

Distance, Regional, or Open Learning students & faculty: https://www.tru.ca/library/services/distance.html

List of Librarians Liaison Librarians : https://www.tru.ca/library/about_us/liaisons.html
Reserves

Reserves are found using the "Course Reserves" tab on the library homepage: http://www.tru.ca/library

Description of reserve service, including links to the online forms for faculty
https://libguides.tru.ca/services/reserves

Interlibrary Loans Description of service: https://www.tru.ca/library/services/borrowing/ill.html

Online forms at:https://www.tru.ca/library/forms.html

ILL form uses a different username/login information:

Username: T0001xxx5 - capital T, followed by 8 digits usually with 2 or 3 leading zeros

Password: YYMMDD (birthdate, digits only)

E-journals and Print Journals

All journals (electronic or in print) are our "Journals" tab on our homepage: https://www.tru.ca/library.html

Print journals are indicated by "View TRU's holding for this title" which is linked to the catalogue record.as the call number - this way telling the user which library to go to.  Journals are shelved alphabetically by title.  Journals are not assigned call numbers.

Bound and Microfilmed journals sit with the print journals.

Technical help

Library issues: Please fill out the feedback form: "ask the library" orange box on home page

Other IT issues: 

On campus help for students: https://www.tru.ca/its/students/labs.html
On campus help for faculty: https://www.tru.ca/its/employees.html

E-resources emergency contact Please fill out the feedback form:  "ask the library" orange box on home page
Borrowing information  
Library Cards

On campus students & faculty are issued a Campus ID card. That card doubles as a library card.

On campus students & faculty  (accounts expire every August 31): https://www.tru.ca/library/services/borrowing.html

Distance, Regional, or Open Learning "ask the library" orange box on home page


TRU is a member of COPPUL. TRU users who want a COPPUL card should be referred to:

On campus students & faculty:https://www.tru.ca/library/services/borrowing/reciprocalborrowing.html
Distance, Regional, or Open Learning users must call: 250-852-6402 or toll free: 1-800-663-1699 or email: library@tru.ca

Loan Periods https://www.tru.ca/library/services/borrowing.html
Recalls and Holds

Holds:  Use "request this item" in Discover results
Recalls: https://www.tru.ca/library/services/borrowing.html (see Recalls)

 


House of Learning Library: (250) 828-5306

Williams Lake Campus Library: (250) 392-8030

Transfer book to/from Williams Lake/Law Library Use "request this item" in Discover results
Renewals of Library Accounts

Policy:
https://www.tru.ca/library/services/borrowing.html (See Loan Lengths and Renewals, or Fines)

 

Items obtained through Inter-library Loans may be renewed on a case by case basis. (dependent on lending library)

Fines/Penalties

Policy:
https://www.tru.ca/library/services/borrowing.html (See Loan Lengths, Renewals, and Fines)


Fines can be paid in person or over the phone (Circulation Desk)

Borrowing Policies https://www.tru.ca/library/services/borrowing.html
Library Account Information http://libapp.tru.ca/uhtbin/cgisirsi/?ps=IKdj3gDnua/KAM/275690021/1/488/X/BLASTOFF
Equipment & Facilities  
Internet/Wireless Access

Wireless: https://www.tru.ca/its/students/wireless.html

* Students must log in to the computers using their network accounts
* Printers double as wireless printers

 Williams Lake Campus:

  • full internet access. Student card # and network password for logging in.
Photocopiers & Printers

* Printing policy: No cost. Bring your own paper

No photocopiers available, only scan to email or scan and print. See Print Shop for other photocopying needs
Scanners

2 scanners plus photocopier are available - and they scan to email/usb for free.

Ask for help at the checkout desk.

Microfiche/Microfilm House of Learning Library and the Williams Lake Campus Library all have microfilm/microfiche reader/printers
Computer Labs https://www.tru.ca/its/students/labs.html
Campus Information  
Academic Calendar https://www.tru.ca/current/enrolment-services/calendar.html
Important dates & deadlines https://www.tru.ca/current/enrolment-services/dates-deadlines.html
Class Timetable https://banssbprod.tru.ca/banprod/bwckschd.p_disp_dyn_sched
Exam Schedule https://www.tru.ca/campus/current/exam-schedule.html
Campus Map https://www.tru.ca/map.html
Campus Web site map https://www.tru.ca/sitemap.html
Other Resources  
AskAway Local Administrator

Elizabeth Rennie erennie@tru.ca

 

RefWorks Library no longer has RefWorks