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AskAway Policy Page

TRU Library AskAway Policy Page

Library Homepage
Mobile site coming soon!
General Information
Library Branches

House of Learning
Law Library (Law Collections... fob access to Law students/faculty only)
Williams Lake Campus Library (serves the Williams Lake campus)

Library Hours
Library Policies

Computer use, Food & Drink, Noise, Collections, Noise:

Library Floor Plans

House of Learning Library :


Update coming soon!

Group Study Rooms

Circulation/ Checkout/ Loans Phone Numbers
Reference Desk Phone Numbers
Text service n/a
Email Address for Reference Questions

Use LibAnswer link (ask the library) on the home page

Resources and Services  

"Discover" tab on our homepage:


* Truncation symbol: $ (a dollar symbol, not an asterisk)

Library Search EDS (which we call "Discover") is our default search on our homepage.
Indexes & Databases

"Databases" tab on our homepage gives a listing of all of our databases & indexes.

Google Scholar (going through our proxy):

Database/eResource Authentication

Logins are case sensitive. 

Username: T0001xxx5 - capital T, followed by 8 digits usually with 2 or 3 leading zeros

PIN: Your network password (case-sensitive)

Proxy information:

If that doesn't work, see help from IT Services:

TRU Digital Collections TRUSpace - TRU's Institutional Repository
Subject Guides All guides:
Citation Guides

APA Style: The adoption of the new edition (7th) depends on the department and/or instructor. Students should confirm with their instructor(s) whether they are to use the 6th or 7th edition in the completion of their assignments.

Local Citation Guides:

Citation formatting help

Liaison Librarians :

Writing Centre:


Workshops, instructional classes,1915,1911

On campus faculty information:  or contact your Liaison Librarian:

Distance, Regional, or Open Learning students & faculty:

List of Librarians Liaison Librarians :

Reserves are found using the "Course Reserves" tab on the library homepage:

Description of reserve service, including links to the online forms for faculty

Interlibrary Loans Description of service:

Online forms at:

ILL form uses a different username/login information:

Username: T0001xxx5 - capital T, followed by 8 digits usually with 2 or 3 leading zeros

Password: YYMMDD (birthdate, digits only)

E-journals and Print Journals

All journals (electronic or in print) are our "Journals" tab on our homepage:

Print journals are indicated by "View TRU's holding for this title" which is linked to the catalogue the call number - this way telling the user which library to go to.  Journals are shelved alphabetically by title.  Journals are not assigned call numbers.

Bound and Microfilmed journals sit with the print journals.

Technical help

Library issues: Please fill out the feedback form: "ask the library" orange box on home page

Other IT issues: 

On campus help for students:
On campus help for faculty:

E-resources emergency contact Please fill out the feedback form:  "ask the library" orange box on home page
Borrowing information  
Library Cards

On campus students & faculty are issued a Campus ID card. That card doubles as a library card.

On campus students & faculty  (accounts expire every August 31):

Distance, Regional, or Open Learning "ask the library" orange box on home page

TRU is a member of COPPUL. TRU users who want a COPPUL card should be referred to:

On campus students & faculty:
Distance, Regional, or Open Learning users must call: 250-852-6402 or toll free: 1-800-663-1699 or email:

Loan Periods
Recalls and Holds

Holds:  Use "request this item" in Discover results
Recalls: (see Recalls)


House of Learning Library: (250) 828-5306

Williams Lake Campus Library: (250) 392-8030

Transfer book to/from Williams Lake/Law Library Use "request this item" in Discover results
Renewals of Library Accounts

Policy: (See Loan Lengths and Renewals, or Fines)


Items obtained through Inter-library Loans may be renewed on a case by case basis. (dependent on lending library)


Policy: (See Loan Lengths, Renewals, and Fines)

Fines can be paid in person or over the phone (Circulation Desk)

Borrowing Policies
Library Account Information
Equipment & Facilities  
Internet/Wireless Access


* Students must log in to the computers using their network accounts
* Printers double as wireless printers

 Williams Lake Campus:

  • full internet access. Student card # and network password for logging in.
Photocopiers & Printers

* Printing policy: No cost. Bring your own paper

No photocopiers available, only scan to email or scan and print. See Print Shop for other photocopying needs

2 scanners plus photocopier are available - and they scan to email/usb for free.

Ask for help at the checkout desk.

Microfiche/Microfilm House of Learning Library and the Williams Lake Campus Library all have microfilm/microfiche reader/printers
Computer Labs
Campus Information  
Academic Calendar
Important dates & deadlines
Class Timetable
Exam Schedule
Campus Map
Campus Web site map
Other Resources  
AskAway Local Administrator

Elizabeth Rennie


RefWorks Library no longer has RefWorks