Library Fall 2020 Services

From the Brown Family House of Learning and our two branch locations (Law and Williams Lake), TRU Library is committed to supporting the teaching and research needs of students, faculty, and staff. Our online resources are available 24/7. Physical materials can be accessed using our Touchless Borrowing Services.  Reserve materials and laptops are available through our Hold & Reserve Pickup Desk.  Online assistance is available during these hours.  Find more about how TRU librarians can help you with your research by watching this short video and by booking an appointment with a librarian.

TRU Library in the Brown Family House of Learning and the Law Library in Old Main are limited access facilities for Fall 2020 and Winter 2021 due to the  ongoing COVID-19 pandemic. The following library services are available to all TRU students, faculty, and staff:

• Touchless Borrowing Services – Use the "Request this Item" form appearing in any Discover search to request physical items from the TRU Library collections .
• Online Resources – Access ebooks, articles, and streaming video 24/7 using the Discover Search box
• Book returns via book drop – An outside book drop is available 24/7 on the corner of HOL closest to the parking lot. The book drop inside the HOL is available 10am to 6pm Monday to Thursday and Friday 10am to 5pm.
• Reserves, AV Equipment & Laptop Loans – Physical reserve items including AV equipment and laptops can be borrowed at the Hold Pickup Desk located on the 1st floor of the House of Learning between 10am and 6pm Monday to Thursday & Friday 10am to 5pm and at the Williams Lake Campus Library Monday to Friday 9am to 4:30pm. Loan periods for books and AV materials are 1 day or 3 days. Loan periods for laptops and other equipment is one week.
• Course Reading List Service – TRU Library offers a Course Reading List Service.  This new service provides instructors and students with a single online access point for course reading materials while assuring copyright compliance. 
• Interlibrary Loan Services – Items not held by the TRU Library can be borrowed from other libraries using the ILL online request form. 
• Online Library Assistance –  The Ask Away service is available 9am to 9pm Monday to Thursday, 9am to 5pm on Friday, 11am to 5pm on Saturday and 10am to 9pm on Sunday.
• Subject Librarians – Make an appointment with a librarian to get in depth research assistance. Learn more about your TRU librarians
• Online Workshops – Library workshops will offered throughout the semester and will be posted under Events on the library homepage
• Study Space – Student study space is available:
  •  HOL 190 is open  Monday to Thursday 9am-9pm;  Friday 9am-5pm; Saturday & Sunday 10am-4pm. On campus meeting rooms are also available for booking. 
  • The Williams Lake Library space is open for use Monday to Friday 9am to 4:30pm.

The following services are currently not available due to the ongoing COVID-19 pandemic:

• In person browsing of library physical collections in the House of Learning and Law Library.  Use touchless borrowing services to access collections. The Williams Lake physical collections can be browsed Monday to Friday 9am  to 4:30 pm. 
• Access to the group study rooms, carrels, study tables, and computer workstations in the House of Learning and Law Library. However there are other on campus meeting rooms available and they are available for booking. The Williams Lake Library space is open for use Monday to Friday 9am to 4:30pm.
• Face-to-face research assistance. Make an appointment with a librarian to get in depth research assistance.
• Face-to-face workshops and training. Please review our Events section for upcoming online workshops and training.

Students:

Faculty:

TRU Library offers touchless borrowing services. 

In the Library’s Discover search tool the “Request this Item”  appears in each print item record.

Chose the “Request this item” link to review the options available including:

• Pickup at HOL – pick up the physical item at Reserve/Hold Pickup Desk located on the main floor of the House of Learning between 10am and 6pm Monday through Thursday and Friday 10am to 5pm. A 24/7 Hold Pickup Locker is also available outside of HOL.
• Pickup at Williams Lake  – pick up the item at the Williams Lake Library between 9am and 4:30pm Monday through Friday. 
• Scan & Email to Me – A chapter or section of a book will be scanned and emailed provided the request meets TRU Fair Dealing Policy.
• Ship to Me – Provide a Canadian or US mailing address to have the item mailed to you. Please note: shipped items may take up to three weeks to arrive. Reserve materials or equipment cannot be requested using Ship to Me. We cannot ship internationally.

Once the item is available for pickup, has been shipped, or has been scanned, you will receive a second email regarding material availability.

Loan periods and Recalls

• For physical Reserve materials - 1 day or 3 days as requested by course instructor
• For Laptops - 7 days with no renewals
• For all other library materials including books, CDs, DVDs - 6 months from the date the item is borrowed. If you receive a recall notice, you will have two weeks to return the requested item(s) to the library before fines are incurred. 

Getting Materials not Held by TRU Library

If there is something you need that is not available in the TRU Library print or online collections, the TRU Library can obtain it from another library.  Please use the online interlibrary loan request form:

• Request an article, book, or book chapter

Requests for articles and book chapters requested from other libraries will be delivered to you online. Books, DVDs, or other physical items may be picked up from the HOL between 10am and 6pm Monday to Thursday and Friday 10am to 5pm or will be mailed to you.

• Physical copies of materials and equipment will be available for student pickup at Reserve/Hold Pickup Desk located on the 1st floor of the House of Learning between 10am to 6pm Monday through Thursday and Friday 10am to 5pm. Reserves in the Williams Lake Campus Library are available between 9am and 4:30pm Monday to Friday.
• Browse the books and other materials in Reserve here. Loan periods for physical books will be 1 day or 3 days. They are available on a first come first served basis. 
• Laptop and other equipment loans will be 7 days. Laptops are available on a first come first served basis.
• Faculty members and instructors wishing to place physical copies of materials or equipment on reserve fan contact the Library using this online form.

TRU Library has launched a Course Reading List Service.  This new service will allow instructors and students to have one single online access point for course reading materials while assuring copyright compliance. If you have further questions about the Course Reading List Service, contact your subject librarian

1. What is the TRU Library Course Reading List Service?

Using the Course Reading List Service, faculty and instructors can add, edit, and customize course reading lists. This service functions like a digital course-pack, and is accessible, free and available to students 24 hours a day. The reading list can be easily integrated into a Moodle course but also resides on the Library Reserves listing where students can browse the course reading lists by course name and number, instructor, and broad subject area.

 2. How can the TRU Library help me?

Through the Course Reading List Service, the library can support faculty and instructors by:

• Providing links to physical items in the Library Reserve collection. Physical copies of materials and equipment will be available for student pickup at a Reserve/Hold Pickup Desk located on the main floor of the House of Learning between 10 am and 6 pm Monday through Friday. Reserves can be set for 1 day or 3 day loan periods. Equipment is loaned for 7 days.
• Providing the necessary permalinks to licensed TRU Library electronic resources including ebooks, ebook chapters, streaming video, and ejournal articles
• Scanning and uploading parts of print books and journal articles provided required sections meet TRU fair dealing guidelines
• Scanning and uploading any information that you have personally created for student use (i.e. test solutions, drawings, notes, etc.)
• Incorporating links to Internet resources and Open Education Resources (OERs)

The Library can also support faculty and instructors with:

• When possible, purchasing ebooks or streaming video in support of course reading lists
• Assisting instructors in identifying OERs in support of course reading lists
• Requiring TRU EZProxy or Moodle login and password for material to be accessed.  
• Releasing Course Reading Lists by a specified date or adding additional password protection (e.g. for test solutions or other information restricted to only those registered for the course) 
• Reusing and rechecking Course Reading List links for accuracy every term 

3. How does the Course Reading List Service Work?

To submit your reading list or reserve items to the library, use the online form. You can upload a syllabus and/or reading list in any citation style. We will assist you with resource recommendations, checking accessibility, and posting materials.  

4. How do I integrate my Course Reading List into my Moodle Course?

Once your reading list has been added to the Library Reserve page, library staff will notify you. To add the Reading List automatically to your Moodle, follow these step-by-step instructions:

House of Learning:

• Reference and Research Services: Online Monday to Thursday 10am to 6pm and Friday 10am to 5pm.
• Reserve and Hold Pickup Services: Monday to Thursday 10am to 6pm and Friday 10am to 5pm. Alternatively in 24/7 Hold Pickup Lockers outside HOL.
• Study Spaces: Closed except for HOL 190. Hours of operation of HOL 190 are Monday to Thursday 9am-9pm;  Friday 9am-5 pm; and Saturday & Sunday 10am-4pm

Law Library:

• Reference and Research Services: Online Monday to Friday 10am to 6pm
• Reserve and Hold Pickup Services: Monday to Thursday 10am to 6pm and Friday 10am to 5pm from 1st floor of the House of Learning. Alternatively in 24/7 Hold Pickup Lockers outside HOL
• Study Spaces: Closed
• The Law Research Guide provides details about Law Library resources and services as well as Law Librarian's, Mary Hemmings', contact information.

Williams Lake Library:

• Reference and Research Services: Online Monday to Friday 9am to 4:30pm
• Reserve and Hold Pickup Services: Monday to Friday 9am to 4:30pm
• Study Spaces and Library Collection: Monday to Friday 9am to 4:30pm
• The Williams Lake Library Guide provides details about Williams Lake Campus Library services as well as campus librarian's,Melissa Svendsen's, contact information.

DROL Services:

A full array of library services are available for distance, regional, and online learning students. DROL students may also use “Request this Item” link that appears in item records in Discover.

Chose the “Request this item” link to review the options available including:

• Pickup at HOL - pick up the item at Reserve/Hold Pickup Desk located on the main floor of the House of Learning between 10am and 6pm Monday through Thursday and Friday 10am to 5pm. Alternatively in 24/7 Hold Pickup Lockers outside HOL
• Pickup at Williams Lake  – pick up the item at the Williams Lake Library between 9am and 4:30pm Monday through Friday. 
• Scan & Email to Me – A chapter or section of a book will be scanned and emailed provided the request meets TRU Fair Dealing Policy.
• Ship to Me – Provide a North American mailing address to have the item mailed to you. Please note: shipped items may take up to three weeks to arrive. 

To request copies of articles from the Library collection, DROL students can use the article request form.

The DROL Library Services Guide provides additional information.

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