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Services Update

Fall 2021 Services Update

From the Brown Family House of Learning and our two branch locations, Law and Williams Lake, TRU Library is committed to supporting the teaching and research needs of students, faculty, and staff.

Beginning September 7th, House of Learning study spaces will be open on floors 1, 2 and 4 from 7:30am - midnight. In-person library services, including research help, access to the book collection, access to reserve materials, laptop and equipment pick-up and drop-off will be available during these hours. Our online resources are available 24/7.

Wearing masks is mandatory in all Library spaces. Students may remove masks to eat or drink only if physical distancing can be maintained.

 

Library services

Library services

 The following library services are available to all TRU students, faculty, and staff:

In-Person services: research help, access to the book collection, and access to Reserve materials (3rd floor), laptop and A/V equipment pick-up and drop-off (1st floor): hours

  • AV Equipment & Laptop Loans Loans periods are for 3 days. Laptops are available on a first come first served basis from the Library Pickup Desk on the 1st floor of HOL during posted hours and at the Williams Lake Campus Library during Library hours.
  • Book returns via book drop – An outside book drop is available 24/7 on the corner of HOL closest to the parking lot. The book drop inside the HOL is available during student study area hours.
  • Computers - available on the 2nd floor of House of Learning (HOL)
  • Printing & Scanning – available on the 1st, 2nd, 3rd and 4th floors of HOL and at the Williams Lake campus.
  • Reserves - available on the 3rd floor of the House of Learning (HOL)
    • Browse the books and other materials on Reserve hereLoan periods for physical books will be 2 hours, 1 day or 3 days. They are available on a first come first served basis.
    • Faculty members and instructors wishing to place physical copies of materials or equipment on reserve or in a reading list can contact the Library using this online form.
  • Study Space
    • HOL: Study carrels, state-of-the-art study pods, group tables, and a silent reading room.
    • Williams Lake Library: open Monday to Friday during Library hours.
  • Subject Librarians Make an appointment with a librarian to get in-depth research assistance. 
  • Workshops - offered throughout the semester and will be posted under Events on the library homepage

 

Online services:

  • Course Reading List Service – TRU Library offers a Course Reading List Service.  This service provides instructors and students with a single online access point for course reading materials while assuring copyright compliance. 
  • Interlibrary Loan Services – Items not held by the TRU Library can be borrowed from other libraries using the ILL online request form
  • Touchless Borrowing Services – Use the "Request this Item" form appearing in any Discover search to request physical items from the TRU Library collections.
  • Online Library Assistance –  Use the "Ask the Library" button on the library homepage (responses within 24 hours) or instant chat AskAway (when the service is available - AskAway hours).
  • Online Resources – Access ebooks, articles, and streaming video 24/7 using the Discover Search box on the Library homepage
  • Online Workshops – offered throughout the semester and will be posted under Events on the library homepage
  • Subject Librarians Make an appointment with a librarian to get in-depth research assistance. 

 

The following services are currently not available:

  • Access to the group study rooms in the HOL.
    • We are busy preparing our new group study rooms. Available times and booking procedures coming soon!

Using the library from home

Using the library from home & Library support

Students:

Faculty:

Touchless borrowing services

Touchless borrowing services

Hold Pickup Lockers Outside HOLTRU Library offers touchless borrowing services.  In the Library’s Discover search tool the “Request this Item”  appears in each print item record. 


Choose the “Request this item” link to review the options available including:

  • Pickup at HOL pick up the physical item at the Pickup Desk located on the main floor of the House of Learning (HOL)
    • Pickup Desk: hours
    • 24/7 Pickup Lockers are available outside of HOL. You will be notified by email if material has been placed in the Pickup Lockers for you.
  • Pickup at Williams Lake  – pick up the item at the Williams Lake Library between 9am and 4:30pm Monday through Friday. 
  • Scan & Email to Me – A chapter or section of a book will be scanned and emailed provided the request meets TRU Fair Dealing Policy.
  • Ship to Me – Provide a Canadian address to have the item mailed to you.
    • Shipped items may take up to three weeks to arrive.
    • Items without proper addresses will be cancelled and can be resubmitted.
    • Reserve materials or equipment cannot be requested using Ship to Me.
    • Now that the campus library is open to the public, we are no longer shipping within Kamloops, please choose pick-up as your method of receiving items.
    • We do not ship internationally.

Once the item is available for pickup, has been shipped, or has been scanned, you will receive an email regarding material availability.
 

Loan periods and Recalls

  • Physical Reserve materials - 2 hours, 1 day or 3 days as requested by course instructor.
  • Laptops - 3 days with one in-person renewal.
  • All other library materials including books, CDs, DVDs -  Loan periods are outlined here. If you receive a recall notice, you will have two weeks to return the requested item(s) to the library before fines are incurred. 

Getting Materials not Held by TRU Library

If there is something you need that is not available in the TRU Library print or online collections, the TRU Library can obtain it from another library.  Please use the online interlibrary loan request form:

Requests for articles and book chapters requested from other libraries will be delivered to you online. Books, DVDs, or other physical items may will be placed in the Hold Pickup Lockers outside of HOL.

Course reading list service

Course Reading List Service

TRU Library has launched a Course Reading List Service.  This new service will allow instructors and students to have one single online access point for course reading materials while assuring copyright compliance. If you have further questions about the Course Reading List Service, contact your subject librarian

1. What is the TRU Library Course Reading List Service?

Using the Course Reading List Service, faculty and instructors can add, edit, and customize course reading lists. This service functions like a digital course-pack, and is accessible, free and available to students 24 hours a day. The reading list can be easily integrated into a Moodle course but also resides on the Library Reserves listing where students can browse the course reading lists by course name and number, instructor, and broad subject area.

 2. How can the TRU Library help me?

Through the Course Reading List Service, the library can support faculty and instructors by:

  • Providing links to physical items in the Library Reserve collection. Physical copies of materials and equipment are available either through our Touchless Borrowing Services or for in-person pick-up at HOL (hours).
  • Providing the necessary permalinks to licensed TRU Library electronic resources including ebooks, ebook chapters, streaming video, and ejournal articles
  • Scanning and uploading parts of print books and journal articles provided required sections meet TRU fair dealing guidelines
  • Scanning and uploading any information that you have personally created for student use (i.e. test solutions, drawings, notes, etc.)
  • Incorporating links to Internet resources and Open Education Resources (OERs)

The Library can also support faculty and instructors with:

  • When possible, purchasing ebooks or streaming video in support of course reading lists
  • Assisting instructors in identifying OERs in support of course reading lists
  • Requiring TRU EZProxy or Moodle login and password for material to be accessed.  
  • Releasing Course Reading Lists by a specified date or adding additional password protection (e.g. for test solutions or other information restricted to only those registered for the course) 
  • Reusing and rechecking Course Reading List links for accuracy every term 

3. How does the Course Reading List Service Work?

To submit your reading list or reserve items to the library, use the online form. You can upload a syllabus and/or reading list in any citation style. We will assist you with resource recommendations, checking accessibility, and posting materials.  

4. How do I integrate my Course Reading List into my Moodle Course?

Once your reading list has been added to the Library Reserve page, library staff will notify you. To add the Reading List automatically to your Moodle, follow these step-by-step instructions:

 

Branch details & DROL services

Branch details & DROL library services

House of Learning:

  • Research Help Desk hours.
  • Holds will be placed in the Pickup Lockers outside HOL.
  • Study spaces are available on all floors
  • *Please note: student group study rooms are not yet open!

Law Library:

  • The Law Research Guide provides details about Law Library resources and services as well as contact information of rthe Law Librarian's, Mary Hemming's.

Williams Lake Library:

  • The Williams Lake Library Guide provides details about Williams Lake Campus Library services as well as contact information for the campus librarian, Melissa Svendsen.

DROL Services:

A full array of library services are available for distance, regional, and online learning students. DROL students may also use “Request this Item” link that appears in item records in Discover. The DROL Library Services Guide provides detailed information.

Chose the “Request this item” link to review the options available including:

  • Pickup at HOL - pick up the item at Pickup Desk located on the main floor of the House of Learning: hours. Alternatively in 24/7 Hold Pickup Lockers outside HOL
  • Pickup at Williams Lake  – pick up the item at the Williams Lake Library between 9am and 4:30pm Monday through Friday. 
  • Scan & Email to Me – A chapter or section of a book will be scanned and emailed provided the request meets TRU Fair Dealing Policy.
  • Ship to Me – Provide a North American mailing address to have the item mailed to you. Please note: shipped items may take up to three weeks to arrive. 

To request copies of articles from the Library collection, DROL students can use the article request form.

 

Contact Us

Reserves

Reserves

  • Reserves - available on the 3rd floor of the House of Learning (HOL)
    • Browse the books and other materials on Reserve hereLoan periods for physical books will be 1 day or 3 days. They are available on a first come first served basis.
    • Faculty members and instructors wishing to place physical copies of materials or equipment on reserve or in a reading list can contact the Library using this online form.