Request / Receive TRU Library Items
If you are at House of Learning Library during open hours, you are welcome to browse or search for items on the shelves, or ask for assistance at the Research Help Desk on the 3rd floor.
Request a TRU Library Item
1. Find the item in Discover Search (via the Library website search bar).
2. A "Request this Item" link appears in each physical (e.g. print) item record. Choose “Request this item” and fill in the requested information. Before clicking "Submit", choose from the available options including:
- Pickup at House of Learning Library: Have items placed in 24/7 Pickup Lockers outside of the Library. You will be notified by email when the material has been placed in the Pickup Lockers for you.
- Pickup at Williams Lake Library: Have items sent to the Library for pickup between 8:30 am and 4:30pm Monday through Friday. You will be notified by email when the material is ready for pickup.
- Scan & Email to Me: A chapter or section of a book will be scanned and emailed provided the request follows the TRU Fair Dealing Policy.
- Ship to Me: Provide a Canadian mailing address to have the item mailed to you. Please note:
- Shipped items may take up to two weeks to arrive.
- Items without proper mailing addresses will be cancelled but can be resubmitted with a correct address.
- Reserve materials or equipment cannot be requested using Ship to Me.
- We are unable to ship within Kamloops: please choose "pick-up" as your method of receiving items if you live in the city. We are unable ship internationally.
3. Once the item is available you will receive an email.