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Social Work & Human Service

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RefWorks Links

RefWorks is a web-based citation management system that allows you to collect and store citations, as well as generate in-text citations and create a bibliography.  

NOTE: RefWorks is hosted on a US server and does not comply with  BC's Freedom of Information and Protection of Privacy Act (FIPPA) which  requires that the mandated use of systems located outside of Canada must be with prior written consent if the user has to provide personal information.

RefWorks Pros and Cons


  • create a citation library by importing references from online databases, text files or through manual input
  • most article databases have a direct export link to RefWorks built in



  • will upload PDF documents but will not import metadata from PDFs 
  • citations created are not always correct
  • word processor plug in is only compatible in MSWord
  • proprietary software, not open source